Summary

The Tomorrow’s Global Company Inquiry examined what it would take for the global company of the future to survive and prosper. One key theme it found was that, as a way of providing cohesion in a diverse global organisation, successful companies should define clear shared values. These must be clearly communicated and people’s behaviour held accountable for matching them.

 

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posted by Admin  on December 23, 2008
We manage what we measure (and report) - it's a truism, but no less valid for that.  We believe that the time is now right to ask whether we have been measuring the right things in the right way and communicating them appropriately to the right people.
     

posted by Admin  on November 15, 2010
This document is an expression of value that has been created by the people working with the Tata Group as employees, management, suppliers, customers, dealers, partners and communities.
     

posted by Jules  on November 13, 2008
In a new Wiki Book (www.citizenrenaissance.com), authors Robert Phillips and Jules Peck explore the potential of a new Tripartite Contract between Business, Politics and Citizenship; a Contract built and conducted in the spirit of openness, transparency and real engagement; one designed to deliver the common good and safeguard the future of the planet.
     

posted by Admin  on July 10, 2008
A supplier compliance programme that goes beyond audit exercises to improve working conditions into an approach where suppliers can manage issues themselves.
     

posted by Jeff  on April 23, 2011
Few writers have devoted more time to the everalsting conflict between Good and Evil, War and Peace, Love and Violence than Leo Tolstoy and it was in helping a friend compile a book on Malcolm Muggeridge that I first discovered the story of the Green Stick.  What I  also learned of Muggeridge was his endeavours in the 1930s to report on Stalin's man made Famine which he described as  "“one of the most monstrous crimes in history, so terrible that people in the future will scarcely believe it ever happened.”.  It was an experience that haunted him for the rest of his life. One of my favourite extracts from the 1970s TV series Kung Fu, is the scene where two youths report to their master having been robbed. The lesson learned is that "We affirm the good in man through trust and deal with evil through strength". That we should not seek reward in striving for an ideal. but that trust can lead to love.  Our own experience was to discover the story which was to become know as 'Death...
     

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embedding values
As Steve jobs, the co-founder of apple computer puts it forth, “the only thing that works is management by values. Find people who are competent and really bright, but more importantly, people who care exactly about the same things you care about.”
People are the most important asset of an organization is a well heard statement. Yet how many organizations act as if they really believe these words? Not many. These words are the clear expression of a value, and values are visible through the actions people take, not their talk.
Values form the foundation for everything that happens in the workplace. If you are the founder of an organization, your values permeate the workplace. You naturally hire people who share your values. Whatever you value, will largely govern the actions of your workforce.
Behind the most successful brands and businesses there are always values – explicit principles that guide attitudes and behaviour - to ensure that promises made are delivered. Values make an impact on all stakeholders, internal and external; and they have never been examined more carefully and taken more seriously as a measurement of the core strength of a business.

Inside the company they are the touchstone for leaders, who want to create a performance culture, critical to the process of driving through change. Among customers, once stated they are an unequivocal basis for trust – brand loyalty depends on them. They shape relationships with suppliers are increasingly examined by shareholders and they form the foundations of Corporate Responsibility policy. Values are, therefore, of fundamental importance; an asset. But not one that can be bought or easily imported; they come from within. Live by them and you enhance the worth of your business. Fail to, and you undermine it. They are relatively easy to write and hard to deliver. And once they are posted above the door there are no hiding places, because we are what we do, not what we say we will do.

Organizational values are more important today than at any other time in history because the personal and societal context within which business operates is changing. Who you are as an organization, and what you stand for, are becoming just as important as what you sell.

Effective organizations identify and develop a clear, concise and shared meaning of values/beliefs, priorities, and direction so that everyone understands and can contribute. Once defined, values impact every aspect of the organization.
Management should support and nurture this impact or identifying values will be a wasted exercise. People will feel fooled and misled unless they see the impact of the exercise within your organization.

If one wants the values one identifies to have an impact, the following must occur.
• People demonstrate and model the values in action in their personal work behaviors, decision making, contribution, and interpersonal interaction.
• Organizational values help each person establish priorities in their daily work life.
• Values guide every decision that is made once the organization has cooperatively created the values and the value statements.
• Rewards and recognition within the organization are structured to recognize those people whose work embodies the values the organization embraced.
• Organizational goals are grounded in the identified values.
• Adoption of the values and the behaviors that result is recognized in regular performance feedback.
• People hire and promote individuals whose outlook and actions are congruent with the values.
• Only the active participation of all members of the organization will ensure a truly organization-wide, value-based, shared culture.

Clearly, the organization's values must be in line with its purpose or mission, and the vision that it is trying to achieve. So to summarize, articulated values of an organization can provide a framework for the collective leadership of an organization to encourage common norms of behaviour which will support the achievement of the organization's goals and mission.
Posted By : Tushita Rath
Posted on : November 23, 2009

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