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This document is an expression of value that has been created by the people working with the Tata Group as employees, management, suppliers, customers, dealers, partners and communities.

Crises are normal and of all times: they are always generally unexpected, with the next one quite different from the previous one (as we have put the breaks and stress-tests in place to prevent the previous one from occurring again), and more difficult to contain, manage and resolve. What the current crisis has taught us is how interdependent the world has become;

Corporate leaders are challenged to step up to greater commitments on sustainability, and to ensure they have performance measures for behaviour directly linked to responsibility and trust if they are to succeed. With sustainability driving trust and innovation, companies are making it core to their strategies and activities, so having stand-alone CSR (corporate social responsibility) departments looks like a fast-declining trend. This is according to global reputation auditors Echo Research, in their latest report, "A World in Trust - Leadership and Corporate Responsibility" with the International Business Leaders Forum (IBLF).

See my article in HR Magazine on successful coaching in organisations. www.hrmagazine.co.uk/news/987955/success-coaching-depends-clear-objectives-rigorous-measurement/ . Is coaching becoming a panacea for leadership development? The UK's largest organisations such as the Insitute of Directors, the NHS and Disney, are among those promoting coaching programmes for their management teams. But are they missing a trick to get the best value for money?

National Conference -National HRD NetworkMumbaiNov 25, 2009 The following article is Anand Mahindra’s superb address given to the National HRD Network in Mumbai – a gathering of hundreds of the nation’s business and HR leaders.