Summary

The Tomorrow’s Global Company Inquiry examined what it would take for the global company of the future to survive and prosper. One key theme it found was that, as a way of providing cohesion in a diverse global organisation, successful companies should define clear shared values. These must be clearly communicated and people’s behaviour held accountable for matching them.

 

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posted by Jonathan  on July 2, 2008

Apart from money, what is it that motivates people at work? There is plenty of rhetoric about ethics and social responsibility, but does it really make a difference to people's performance at work, or their their loyalty? In 2001 the Ci Group (www.careerinnovation.com) conducted a large-scale global survey to answer these questions. This previously unpublished research illustrates the business benefits from being a force for good company, including: Motivational benefits of employee volunteering; Statistical evidence that ‘Ethical Reputation’ is a top driver of staff retention; The ethical motivation profile of industry sectors;  Links between career discussions and retention.
     

posted by Admin  on August 4, 2008

Mark Goyder discusses how changing trends in shareholder ownership will affect the decisions of executives and what this could mean for sustainable policies.  This article was published by Ethical Corporation in July. Mark Goyder is founder director of Tomorrow’s Company.  Mark holds a number of other positions, including British Airways Corporate Responsibility Board; BT Leadership Advisory Panel; Camelot Advisory Panel for Social Responsibility and Judge for Unipart group Mark in action awards. He was named Director of the month, June 2004, by Director Magazine and won the IMS Millenium award for best speaker.
     

posted by Alex  on July 31, 2008

The paper proposes a framework to help organizations monitor levels of trust for different stakeholder groups.  Part I, contained in a separate document, examined various trust indicators to measure the relative presence or absence of trust, and the nature of that trust, in typical commercial relationships.  It also introduced new trust concepts and proposed a novel framework for classifying conditions that indicate trust.  Part II builds on these foundations and examines trust indicators for investors.  Examples are used to demonstrate various ways the framework can be applied to measure trust indicators for investors with distinct needs.
     

posted by Alex  on July 31, 2008

Higher levels of trust in business are known to reduce costs and improve business performance. This paper proposes a framework to help organizations monitor the efficiency of their business practices for indicating trustworthiness to stakeholder groups.  In Part I various trust indicators for customers are examined. Part II, contained in a separate document, examines trust indicators for investors.  New trust concepts are introduced and a novel framework is proposed for classifying conditions that indicate trust (such as the presence of name-brand products, organizational transparency, and warranties).  Examples are used to demonstrate various ways in which the framework can be applied to measure trust indicators for customers.
     

posted by Alex  on July 30, 2008

This paper introduces the Trust Enablement™ approach to corporate governance, as a natural and harmonizing counterbalance to prevailing risk management practices.Recent attempts to restore confidence in capital markets have been based largely on risk management practices that place greater emphasis on protecting organizations from further erosion of trust than on establishing higher levels of trust and confidence. Efforts focused on proactively building trust yield better results than recent risk management reactions to mistrust.  A complementary, offensive trust and confidence-building strategy is therefore proposed as more effective for reducing director and officer liability exposures and enhancing business value than a prevailing defensive, risk management strategy.Comparative examples of current governance practices and proposed initiatives when mapped to the Trust Enablement™ model reveal a deficiency in trust and confidence-building governance mechanisms.  Trust Enablement™,...
     

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embedding values
As Steve jobs, the co-founder of apple computer puts it forth, “the only thing that works is management by values. Find people who are competent and really bright, but more importantly, people who care exactly about the same things you care about.”
People are the most important asset of an organization is a well heard statement. Yet how many organizations act as if they really believe these words? Not many. These words are the clear expression of a value, and values are visible through the actions people take, not their talk.
Values form the foundation for everything that happens in the workplace. If you are the founder of an organization, your values permeate the workplace. You naturally hire people who share your values. Whatever you value, will largely govern the actions of your workforce.
Behind the most successful brands and businesses there are always values – explicit principles that guide attitudes and behaviour - to ensure that promises made are delivered. Values make an impact on all stakeholders, internal and external; and they have never been examined more carefully and taken more seriously as a measurement of the core strength of a business.

Inside the company they are the touchstone for leaders, who want to create a performance culture, critical to the process of driving through change. Among customers, once stated they are an unequivocal basis for trust – brand loyalty depends on them. They shape relationships with suppliers are increasingly examined by shareholders and they form the foundations of Corporate Responsibility policy. Values are, therefore, of fundamental importance; an asset. But not one that can be bought or easily imported; they come from within. Live by them and you enhance the worth of your business. Fail to, and you undermine it. They are relatively easy to write and hard to deliver. And once they are posted above the door there are no hiding places, because we are what we do, not what we say we will do.

Organizational values are more important today than at any other time in history because the personal and societal context within which business operates is changing. Who you are as an organization, and what you stand for, are becoming just as important as what you sell.

Effective organizations identify and develop a clear, concise and shared meaning of values/beliefs, priorities, and direction so that everyone understands and can contribute. Once defined, values impact every aspect of the organization.
Management should support and nurture this impact or identifying values will be a wasted exercise. People will feel fooled and misled unless they see the impact of the exercise within your organization.

If one wants the values one identifies to have an impact, the following must occur.
• People demonstrate and model the values in action in their personal work behaviors, decision making, contribution, and interpersonal interaction.
• Organizational values help each person establish priorities in their daily work life.
• Values guide every decision that is made once the organization has cooperatively created the values and the value statements.
• Rewards and recognition within the organization are structured to recognize those people whose work embodies the values the organization embraced.
• Organizational goals are grounded in the identified values.
• Adoption of the values and the behaviors that result is recognized in regular performance feedback.
• People hire and promote individuals whose outlook and actions are congruent with the values.
• Only the active participation of all members of the organization will ensure a truly organization-wide, value-based, shared culture.

Clearly, the organization's values must be in line with its purpose or mission, and the vision that it is trying to achieve. So to summarize, articulated values of an organization can provide a framework for the collective leadership of an organization to encourage common norms of behaviour which will support the achievement of the organization's goals and mission.
Posted By : Tushita Rath
Posted on : November 23, 2009

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