When it comes to engaging with host communities, even the best intentions can go awry without a robust process. Anglo American's award winning Socio-Economic Assessment Toolbox (SEAT) provides a structured way to work with their neighbours to improve their well-being.
The attached pdf document (which can be downloaded by clicking on the 'download' link) describes the evaluation carried out by the non-profit organisation "Business for Social Responsibility". It describes why BSI considers this a good example of how to be a force for good business:
- The review that was carried out
- The SEAT process
- The key findings ("SEAT represents an international best practice in sustainable community development" with explanations and examples of why this is so)
- Conclusions and recommendations
The BSR website can be reached
here.
You can also read a brief overview/summary of the Anglo American approach here.