A presentation given by Nicola Austin, Marketing Director of Opinion Leader Research, at the Tomorrow's Comany and OLR event, 'CSR in Recession'. In it she looks into consumer values and interest in sustainability and CSR.  You can hear the audio recording of the event to accompany this presentation here on forceforgood.com. 

BT tool linking CSR directly to customer satisfaction and profit and building on BT Enlightened Values paper. To see more go to www.bt.com/betterworld