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Business case for CSR and customer satisfaction

posted by Admin on June 9, 2008

BT tool linking CSR directly to customer satisfaction and profit and building on BT Enlightened Values paper. To see more go to www.bt.com/betterworld

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Issue(s): Redefining Success - beyond accounting , Why we need Force for Good companies , How to be a Force for Good company

Tag(s): BusinessCase , CSR , CustomerSatisfaction , TripleBottomLine

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