When it comes to engaging with host communities, even the best intentions can go awry without a robust process. Anglo American's award winning Socio-Economic Assessment Toolbox (SEAT) provides a structured way to work with their neighbours to improve their well-being. The attached pdf document (which can be downloaded by clicking on the 'download' link) contains all the tools (forms) used at different stages of the process. This is clearly a good example of one way of how to be a force for good company.  You can also read an overview/summary of their overall approach here.

When it comes to engaging with host communities, even the best intentions can go awry without a robust process. Anglo American's award winning Socio-Economic Assessment Toolbox (SEAT) provides a structured way to work with their neighbours to improve their well-being. The attached pdf document (which can be downloaded by clicking on the 'download' link) describes: the objectives of the SEAT process the key stages and the process flow who the process is designed for the time commitment the supporting tools for each stage how the SEAT process fits within the context of a detailed socio-economic context key performance indicatorsWith this level of detail, it is clearly a good example of how to be a force for good company. You can also read an overview summary of their overall approach here.

The Road to London, by Prof. Michael Mainelli and Jan-Peter Onstwedder, tells the story of how the London Accord came to be, from its origin in the autumn of 2005 to its publication in December 2007, tracing the individuals and the external factors that shaped it. For more information go to www.london-accord.co.uk

BT tool linking CSR directly to customer satisfaction and profit and building on BT Enlightened Values paper. To see more go to www.bt.com/betterworld

BT shares its belief that creating stakeholder value is the route to creating enlightened values and demonstrates how this works at BT. To see more go to www.bt.com/betterworld.