BT tool linking CSR directly to customer satisfaction and profit and building on BT Enlightened Values paper. To see more go to www.bt.com/betterworld

This presentation was given by Dr. Matthew Kiernan, Chief Executive, Innovest Strategic Value Advisor at the 2008 Tomorrow's Company Annual lecture. In it he powerfully brought together the arguments for the importance of recognising the link between the management of environmental, social and governance factors as an indicator of business performance, sustainable value creation and long-term investment returns. You can read Tony Manwaring's blog about the event here.

A presentation given by Amanda Jordan, Co-Chair of Corporate Citizenship, at the Tomorrow's Company and Opinion Leader Research  event, 'CSR in Recession'. You can hear the audio recording of the event to accompany this presentation here on forceforgood.com. 

Carsten Ingerslev, Head of Division, The Danish Government Centre for CSR Danish Commerce and Companies Agency, presentation at Tomorrow's Company launch event 'Beyond Accounting'.

Regardless of sector, size, structure or maturity, to be successful, organisations need to establish an appropriate management framework.  The EFQM Excellence Model was introduced at the beginning of 1992 as the framework for assessing organisations for the European Quality Award. It is now the most widely used organisational framework in Europe and it has become the basis for the majority of national and regional Quality Awards. The EFQM Excellence Model is a practical tool that can be used in a number of different ways:As a tool for Self-AssessmentAs a way to Benchmark with other organisationsAs a guide to identify areas for ImprovementAs the basis for a common Vocabulary and a way of thinkingAs a Structure for the organisation's management system The EFQM Excellence Model is a non-prescriptive framework based on 9 criteria. Five of these are 'Enablers' and four are 'Results'. The 'Enabler' criteria cover what an organisation does. The 'Results' criteria cover what an...