A presentation given by Nicola Austin, Marketing Director of Opinion Leader Research, at the Tomorrow's Comany and OLR event, 'CSR in Recession'. In it she looks into consumer values and interest in sustainability and CSR.  You can hear the audio recording of the event to accompany this presentation here on forceforgood.com. 

This diagram was developed by Corporate Culture to explain how CR evolves within a business. Disparate – disparate stage a business is conducting a random mix of activities with no clear strategy or link to the business Silos – this is the phase of CR where the business is working in silos, for example the HR team may be looking at the diversity of the business, someone in facilities management maybe looking at recycling for the building, there may be someone with overall responsibility for CR activities (possible at Board level) but there is no overriding strategy Cross-cutting – this is the phase where the business starts to join up activities and cross cut their CR activity into an overriding strategy which different parts of the business talking to each other. There may be a CR steering Group, CR strategy and will probably be a person or team co-ordinating activities Fully-integrated – this is the phase where the CR activity is fully integrated into the business and decisions...

Regardless of sector, size, structure or maturity, to be successful, organisations need to establish an appropriate management framework.  The EFQM Excellence Model was introduced at the beginning of 1992 as the framework for assessing organisations for the European Quality Award. It is now the most widely used organisational framework in Europe and it has become the basis for the majority of national and regional Quality Awards. The EFQM Excellence Model is a practical tool that can be used in a number of different ways:As a tool for Self-AssessmentAs a way to Benchmark with other organisationsAs a guide to identify areas for ImprovementAs the basis for a common Vocabulary and a way of thinkingAs a Structure for the organisation's management system The EFQM Excellence Model is a non-prescriptive framework based on 9 criteria. Five of these are 'Enablers' and four are 'Results'. The 'Enabler' criteria cover what an organisation does. The 'Results' criteria cover what an...

Carsten Ingerslev, Head of Division, The Danish Government Centre for CSR Danish Commerce and Companies Agency, presentation at Tomorrow's Company launch event 'Beyond Accounting'.

A presentation given by Amanda Jordan, Co-Chair of Corporate Citizenship, at the Tomorrow's Company and Opinion Leader Research  event, 'CSR in Recession'. You can hear the audio recording of the event to accompany this presentation here on forceforgood.com.