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A document by Toby Webb and Meg Carstens of the Ethical Corporation Institute, published March 2008. Includes a description of several case studies, including what Statoil did to train Venezuelan judges in human rights, which is also summarised on the forceforgood website, here.

Innovest Strategic Value Advisors and the Environment Agency co-wrote a study in 2004 that provides a useful literature review of how responsible investment effects financial returns.  Furthermore there are fifteen case studies that look at how ESG policies have improved the profitability of companies ranging from Shell to Xstrata Plc.

BT tool linking CSR directly to customer satisfaction and profit and building on BT Enlightened Values paper. To see more go to www.bt.com/betterworld

When it comes to engaging with host communities, even the best intentions can go awry without a robust process. Anglo American's award winning Socio-Economic Assessment Toolbox (SEAT) provides a structured way to work with their neighbours to improve their well-being. The attached pdf document (which can be downloaded by clicking on the 'download' link) describes the evaluation carried out by the non-profit organisation "Business for Social Responsibility". It describes why BSI considers this a good example of how to be a force for good business: The review that was carried out The SEAT process The key findings ("SEAT represents an international best practice in sustainable community development" with explanations and examples of why this is so) Conclusions and recommendations The BSR website can be reached here. You can also read a brief overview/summary of the Anglo American approach here.

Enterprise Development: helping small businesses to stand on their own.